The usual situation
The shop takes orders from its website, Facebook and phone, then types them into a spreadsheet. Past customers never hear back because nobody knows what they bought.
Challenges
- Orders are scattered across channels, so some get missed or duplicated.
- There is no purchase history to follow up with past customers.
- Revenue reports are compiled by hand at month end.
Solution
Step 1 · Web design
A fast, SEO-ready store with checkout and order management in one admin panel.
Step 2 · Custom software
A CRM that receives website orders automatically, stores purchase history and reminds sales to follow up.
Step 3 · Custom software
A live dashboard for revenue, orders and returning customers.
How we measure results
We track online orders, repeat rate and order handling time each month against the pre-launch baseline.
Still tracking orders in spreadsheets?
Book a free discovery session with our engineers.